According to the S.O.L.A.S. regulation, the Greek and Albanian agreement and the European Union Communal Instruction 98/41, it is now mandatory, for reasons of safety, to state the following information when making your reservation: Surname, Name, Nationality, Date of birth, Place of birth (country), Type of document, Number of document, Expire date, Gender, Age category (Adult, Child, Infant), need for special care, Telephone number, e-mail address, Vehicle Plate number. Passengers requiring special care must notify at the Company’s main reservation offices.
Passengers’ contact information: We advise passengers, upon purchasing their tickets, to provide their telephone number (preferably their mobile phone number) or e-mail address so that they are informed in case of delay, cancellation or suspension of the itineraries. In case that passengers do not wish to provide any contact information, the Company does not assume any liability since the passengers will not be informed in case of delay, cancellation or suspension of the itineraries.